“Very efficient and polite. Everything went exactly like it was posted on the website. Thank You.”

- Rose. P, Columbia

“The gentlemen were extremely knowledgeable and friendly. They investigated the problem thoroughly - trying different things before making a determination. I appreciated their fortitude.”

- Dorenda. K, Clarksville

“The experience was great. Not only did they fix the washer, but they kept everything in the room neat and clean. Most times repair people make a mess, but with Star Appliance I had no negative issues. In addition, the guys were friendly and explained everything in detail. Options were given to me in terms of what they could do to repair the machine now, as well as what they could do to keep the washer in working order. Thanks, I'll definitely use your company again. I have a sticker on my washer with Star Appliance's name and number, so I'll always have the information handy.”

- Verda. R, Laurel

“Prompt and pleasant! Thank you!”

- Susie. Z, Sykesville

“Problem seems to have been corrected. Thank you!”

- Diego. P, Columbia

Schedule Online Now

Or Call 443-940-0525 anytime

“Tom and Joe were very knowledgeable and courteous. They went out of their way to be sure that I understood the issue and associated costs. They could not solve the problem in one visit but follow-up as promised and even worked the holiday weekend to ensure the issue was addressed. Terrific service.”

- Tom. K, Lutherville Timonium

“Everything was great.Friendly service and there when promised actually a little ahead of time. Thanks”

- Kevin. M, Millersville

“Mr. Scott; I just want you to know that Tom and his assistant just left my house, and I am VERY happy with their work. They took the time to fix the damaged electric cord, check the dishwasher to make sure it was running perfectly, give me some advice on how to KEEP it running perfectly AND showed me how to clean out the intake on my refrigerator so it wouldn't ruin the compressor. They returned my $65 for the prior "repair" visit and you now have one very satisfied customer. Tom also said that I could ask for him in the future, and I feel certain I will do so. Thank you for caring about your customers and taking my concern seriously. While I can't say I look forward to using your company again (who really looks forward to having appliance issues?), I feel secure that I know who to call when problems arise. I will recommend your company to my family and friends. Tupper Stevens”

- Tupper. S, Severna Park

“Tom was great! He and his helper arrived as promised and secured the part and made the repair quickly. I appreciate their commitment to customer service.”

- Theresa. S, Towson

“Tom and Jim did a great job!! They fixed my fridge, cleaned up the area and suggested ways to make sure the problem didn't happen again. I would certainly recommend you all to my friends and family!!”

- Beth. F, Mt Washington/Baltimore

Schedule Online Now

Or Call 443-940-0525 anytime

“It's my understanding that everything went well. That we just have to wait and confirm appliance is working properly”

- Diego. P, Columbia

“Although we had some hesitation because we simply booked the appointment on the internet and never spoke to anyone, we were pleasantly surprised. We got an e-mail confirmation the night before our appointment and a phone call as promised before the tech arrived. He was very courteous, offered multiple solutions to our problem and the prices were reasonable. We were also pleased with how quickly were were able to schedule a Saturday appointment at our convenience. We would not hesitate to use your company again. Thanks!”

- Lisa. H, Odenton

“The guys were great they came in and fixed my problem and gave me good advice on what to do to make sure I do not have another problem. If I ever need any service on my appliances you will be the first and only ones I will call.”

- Louise. M, Severn

“Tech's were great, explained things and also informed me about cleaning coils on frig. I did! Just did load of wash and it seems to work. Thank you for your quick response. That was great!”

- Kathy. S, Woodstock

“I thought that the service men where very polite and did a wounderful job explaining the work he was going to do before he did it. consumer information is vital these days.I appreciate that he formulated a plan then executed it in a timely fashion. A job well done and less costly. Thank you!”

- Sarah. B, Glen Burnie

Schedule Online Now

Or Call 443-940-0525 anytime

“Hapy with the service. New motor is louder, but not a big deal. Had coupon that wife forgot to give tech, :( our mistake. Would use again.”

- Jaimie. H, Pasadena

“Thank you for your quick service. I couldn't get anyone here till next week. My dad is diabetic and his insulin has to stay cold. Good job. Thank you, Barbara”

- Barbara. R, Pasadena

“Service was prompt and courteous. I was very pleased.”

- Steve. B, Ellicott City

“Fantastic service! The repairmen were on time and explained the repair work needed in detail. My washer works wonderfully. I would recommend Star Appliance Repair to anyone who wants quality service at a fair price. And I love the 90 day guarantee I was treated like a "Star". - Dee”

- Devi. W, Columbia

“We were very pleased with being able to get such a prompt appointment, especially because the request was put it on a holiday evening. Received a prompt confirmatory email. Tom did a great job and went out of his way to get the part we needed today so that the cooktop was functional immediately. Really liked the use of technology and the fact that you have such a good system and really have all the kinks worked out. Will definitely use you again and definitely recommend you.”

- Judy. A, Dundalk

Schedule Online Now

Or Call 443-940-0525 anytime

“Your guys were great. They were more than prompt,knowledgeable,and good guys. Glad I found you and have already given your name to someone who needs service.”

- Dennis. E, Owings Mills

“The work appears to have taken care of the problem. Some confusion occurred about when the workman was to report. Price was fair. Would call again and would recommend to others. Clara Beasley”

- Lance & Cheryl. B, Columbia

“Great job. Was ready for repairs earlier then requested rather then later. Very friendly and informative. Would definitely call again.”

- John. K, Catonsville

“Great job! The technician was very informative and gave us good information on dryers.”

- Karlyn. M, Owings Mills

“Tom and Bill changed the way I see your company very positively. I will most definitely use your service again and I was very impressed. I am very pleased; Tom is very knowledgeable; his expertise is mastered. I believe they may have saved our lives since our breaker box was not wired correctly, it was dangerous. Many thanks.”

- Emerson. K, Essex

Schedule Online Now

Or Call 443-940-0525 anytime

“It was so wonderful to be able to get a same day appointment. Your technicians quickly diagnosed the problem and fixed the machine. I am back to washing clothes tonight.”

- Donna. S, Columbia

“Scott, The technicians, Jim and Tom were great! We had a problem with a loose wire in the washer after the dryer was fixed, but it was taken care of. They were real gentlemen and very pleasant to work with. If we need work again we will contact your business. Please give them kudo's and thank you very much! Yevone and Benton Cohen”

- Ben. C, Owings Mills

“Outstanding service!!! I will definitely use your service in the future!”

- Joseph. B, Towson

“I was very impressed with your website and the ease of scheduling an appointment. I have never scheduled a repair so easily. I will definately keep your site for any future appliance repairs. Your serviceman was polite and prompt. Great job - keep up the good work.”

- Connie. C, Halethorpe

“Very good. I would recommend your company.”

- Jeff. Z, Sykesville

Schedule Online Now

Or Call 443-940-0525 anytime

“Technician was exceptionally knowledgeable and figured out what the problem actually was in about 5 minutes. Technician also charged me over 100 dollars for that 5 minutes. I don't think that there is any other field of work where you can make so much money in so little time. Lawyers!”

- Emerson. K, Essex

“The service was exceptional. My dryer broke at 9:30 p.m. on a Friday night and the servicemen arrived at 10:30 a.m. on Saturday morning. They were thorough, professional, and explained everything in great detail. I will definitely call back the next time I need any appliance repairs!”

- Sherri. L, Millersville

“Thank you so much for your fast and friendly service! We sent in our service request at midnight online, and were able to be seen the next morning. We will definitely call you again!”

- Jennifer. F, Baltimore

“The guys did a great job, I'll call again. Real nice job.”

- Harry. B, Linthicum Heights

“Great job. Wife ecstatic.”

- Vic. C, Dayton

Schedule Online Now

Or Call 443-940-0525 anytime

“Friendly service and fixed it fast. Excellent.”

- George. H, Ellicott City

“Technician did well - thank you.”

- Joan. L, Ellicott City

“great service”

- Oxana. G, Clarksville

“Crew was able to perform my service one day earlier than expected which reduced the chances of my food spoiling. The entire process took about one hour. I was left with some good advice to prevent both similar and other problems. I was quite pleased overall.”

- David. M, Odenton

“The tech was outstanding! He was very punctual, nice, didn't have to leave to obtain replacement parts. He had everything needed to get the job done in a timely manner. I would highly recommend you to others.”

- Geoffrey. E, Pikesville

Schedule Online Now

Or Call 443-940-0525 anytime

“The repair man knew just what needed to be done and made the repair quickly. I feel the cost was reasonable too. I'm sure I will call back in the future. Thank you!”

- Cindy. N, Ellicott City

“Great work and fast!”

- Rick. K, Finksburg

“Excellent; the tech explained the options and took care of the repair promptly. He arrived as scheduled.”

- Jim. H, Baltimore

“The gentleman Scott, I believe was his name, was fabulous. I have never enjoyed having to pay for a service as much as I did with him. He was courteous, kind respectful, timely and professional. Again, he turned a daunting call of necessary repair service call into a delight. Thank you very much.”

- Sharon. H, Bowie

“Great job! Your technicians were friendly and obviously knowledgeable. I appreciated their explanation of what was going wrong with my fridge. I was very pleased and I will call this company again when I have appliance repairs.”

- Anne. G, Odenton

Schedule Online Now

Or Call 443-940-0525 anytime

“The service was great. The technician was very thorough explaining what was wrong with the dryer and how he was going to fix it. Thank you for such fast service especially since this is for a business.”

- Shirley. W, Essex

“excellent..will refer friends”

- David. S, Reisterstown

“Gentlemen, your service was first class; we were very pleased. Your tech was very knowledgeable. He was very professional. Good Job!”

- William. H, Hawkins Point - Curtis Bay

“GREAT JOB!”

- Mary. M, Baltimore

“A little plastic part and less than an hour of labor constitutes a $175 bill. I am in the wrong business. Yes, you should have been a lawyer.”

- Steve. R, Riderwood

Schedule Online Now

Or Call 443-940-0525 anytime

“You did a great job. The technician was prompt, courteous and very helpful.”

- Barbara. S, Baltimore

“Dryer works great (I think) technicians were very friendly.”

- Sacha. M, Columbia

“Problem fixed.”

- Kim. M, Odenton

“Superb response and very helpful. Fixed it right and ensured we knew what was wrong and how to prevent this from happening in the future. We have you guys on "speed dial" and unreservedly recommend you to all!”

- Mary. F, Severna Park

“Great, fast service; very polite. We'll be calling on you again.”

- Bill. C, Sykesville

Schedule Online Now

Or Call 443-940-0525 anytime

“The service was efficient and the repair men were courteous. They offered helpful preventive maintenance tips.”

- Voltaire. W, Linthicum Heights

“The technician was great. The work was done and done well.”

- Mary. D, Severna Park

“The service was wonderful and I have not had any problems since. Thank you!”

- Helen. P, Middle River

“It was handled well, and the problem was solved. Thank you!”

- Nancy. K, Pikesville

“I am very much satisfied with your service. The main thing that I am impressed about is your honesty. Your technician did not try to overdo the work and did whatever was needed to be done. Thanks for your help and I will contact you in the future for any other repair work.”

- Mashood. S, Columbia

Schedule Online Now

Or Call 443-940-0525 anytime

“I was impressed with the service I received. Tom was great. I made the call for service Friday night. My appointment was for Monday, but due to inclement weather the technician was dispatched to my home Tuesday. The service was fast and the fee was within my budget. I will recommend this company to anyone who needs their appliances serviced. I also put your sticker next to the furnace so I'll always know where it is.”

- Theresa. J, Randallstown

“Serviceman was on time, polite and knowledgeable. Unfortunately, the repair would have cost almost as much as a new machine, so I had to pass on it.”

- Sue. C, Owings Mills

“Great job. It was very convenient to set up an appointment online. Tech called ahead to tell me he was on his way. Very knowledgeable. Explained the problem & repaired it quickly. I hope I won't need to call your company again (wishful thinking - something is always breaking!) but I would definitely use your services again when/if needed.”

- Sazendi. A, Columbia

“Your tech, Eric, was perfect. We do thank you for your service and his understanding and quick response. Laura Ford”

- Laura. F, Glen Burnie

“My husband said the technician was only there for approximately 1/2 hour. Thank you - N. Ames Response - Please read the link which is on all pages "Repair Costs". We do explain, the best that we can, why service and repairs costs what it does. Parts are just a small portion of operating this type of business (or any service business) where people drive around all day long in vehicles.”

- Nicole. A, Catonsville

Schedule Online Now

Or Call 443-940-0525 anytime

“Thank you very much for prompt and reliable service. Tom, the technician who handled our service call, was very courteous and efficient in checking our appliances. He identified the problems right away and fixed them quickly. We will certainly call you again if we need service for other appliances.”

- Diego. P, Columbia

“The technician was great very friendly and knowledgeable. I would have liked to know the cost of the repair after diagnosis especially since the website says that the cost is by the job, not by the hour. I think it would be nice to have a pricing chart available with the technician and/or on the website. In addition, according to ticket it says the cost of repair was $149. I was told, and paid $150. Not a big difference, but just supports my above comment around costs.”

- Mike. S, Glen Burnie

“I just wanted to say that I was very pleased with your service representative. He was very straight forward and friendly. Unfortunately my washer was too expensive to be repaired but I will definitely recommend your company to my family and friends. Please send my thanks to the representative.”

- Amanda. R, Essex

“Our technician was very personable and well qualified. He did a great job. Thanks.”

- Kirk. M, Columbia

“Service man was on time, friendly, and seemed to know the problem. He had parts with him to complete repair without a second visit. I'm very satisfied; the refrigerator is now working fine. I would definitely recommend this company to others.”

- Richard. H, Jessup

Schedule Online Now

Or Call 443-940-0525 anytime

“The gentleman who called on us was very nice and gave us some good pointers on what to do going forward. I really appreciated the quick response time after I sent my initial work order in online. You are now in my Outlook Contacts and will be the first company I call when I need this type of repair again. Thank you.”

- Mary. T, Laurel

“Arrived on time and was very helpful. Thanks!”

- Kristin. C, Baltimore

“The washer is working great thanks to Eric and the Star Appliance team. Happy 2010!”

- Thomas. L, Highland

“Our washer now works great! The technician was efficient and very pleasant.”

- Lisa. G, Crofton

“You saved our lives!! And, I'm very very grateful that you were there! Many thanks! The technician did a good job and hopefully his wife wasn't too angry that he had to work on Christmas eve!”

- Lisa. D, Mt Washington/Baltimore

Schedule Online Now

Or Call 443-940-0525 anytime

“We couldn't be happier. You will definitely hear from us again.”

- Alan. Z, Columbia

“The service technician looked at the unit and said it couldn't be fixed. I think he was correct about that. He was good.”

- Robert. T, Columbia

“We were very pleased with your service.”

- Joseph. V, Ellicott City

“EXCELLENT”

- Russ. F, Randallstown

“Great job. Very fast service, very nice technician.”

- Pat. M, Columbia

Schedule Online Now

Or Call 443-940-0525 anytime

“This company is great! Very helpful and always willing to find ways to fix problems! One of the techs told me, "Anything can be fixed!" Love that! I highly recommend this company!”

- Jessica. S, Ellicott City

“I had a follow-up work order on a Kitchen Aid Dish Washer -- the job was never complete and I can't get a hold of anyone. Completed on 11/10/2009 Response - You were explained that the parts were factory back ordered and we, as repair service people, have zero control over the manufacturing and mailing out of the parts. When we receive notice that the local distributor got it in, the very first thing that we do is call all the numbers we may have for a client to get you completed. But we have to wait for the parts to be created, sent to distributor for us to pick up. Once we hear the part actually got sent by GE or WP or whomever we jump right on that repair because we are just as anxious to get a job completed as you are in having it completed as this is the only time we make, and would like to keep a satisfied customer.”

- Gabe. M, Lutherville Timonium

“The technician didn't find any problem.”

- Steve. J, Columbia

“Great/Fast Service. Our washer was leaking over the weekend. They sent someone first thing Monday morning and had the issue fixed for a reasonable price in about 20 minutes.”

- Robyn. P, Columbia

“The tech went to lengths' end to save the refrigerator, jerrymandering parts and cleaning out coils. Very polite and hospitable, as well.”

- Scott. G, Ellicott City

Schedule Online Now

Or Call 443-940-0525 anytime

“Great service!”

- Elizabeth. R, Catonsville

“A++. Refrigerator works like new and the gentleman who did the work was extremely professional. Thanks again!”

- Patrick. J, Owings Mills

“It was very efficient and accurate.”

- Teresa. O, Annapolis

“My dryer was repaired wonderfully. The repairman was very helpful and thorough when diagnosing the problem. Thank you.”

- Annette. F, Ellicott City

“This company has proven themselves to be very professional and concerned about the satisfaction of their clients. After a recent complaint about one of the service engineers the owner himself contacted me to make sure the issues were resolved. He worked extremely hard to make sure that I was completed satisfied with their services. I can respect any company that would go out of their way to make sure that their customers are happy. I would not hesitate to contact them again for future services.”

- Mrs. R,

Schedule Online Now

Or Call 443-940-0525 anytime

“I cannot say enough about my positive experience with Star Appliance Repair. Not only was my service done efficiently and professionally, it was done on time. I emailed them my request on a Sunday afternoon to fix my dryer and was given a repair time of noon - 2 the next day. The repair person arrived at exactly noon. They went above and beyond the call to find out not only what was wrong with my dryer, but to find out what caused the dryer to break. Kudos and great thanks!”

- Georgia. S, Lutherville Timonium