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(443) 376-8009

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Testimonials

Service was great! Joe was kind and quick and fixed the problem! Thank you

- Samantha. L, Baltimore

These guys were great they were very knowledgeable and quickly diagnosed my problem would recommend them again

- Jason. L, Baltimore

Tom was great. Courteous and helpful. Easy to make appointment online. Thanks!

- Ed. F, Catonsville

Skillful techs. On time as promised. Excellent experience. Will definitely use you again.

- Ed. G, Columbia

Very friendly, very thorough, very helpful.

- Mathew. M, Catonsville

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The technician called prior to arriving. He did a good job of inspecting and explaining the results to me. Thank you.

- Michele. G, Baltimore

Every thing went well

- Daphne. B, Ellicott City

You did a great job and you was very efficient. I would definitely recommend your services to others.

- Keishia. B, Baltimore

Excellent

- James. R, Baltimore

Great service, arrived on time, courteous techs

- Clara. G, Hanover

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Quick service. Dryer works fine. Thanks a lot.

- Catherine. G, Linthicum Heights

AWESOME JOB! GREAT SERVICE! THANKS! ~CONSIDER IT DONE~

- Brandon. J, Riderwood

Great!!! Very fast and helpful!!!They are an asset to your company! Tammy

- Tammy. M, Elkridge

They did good work I appreciate it. The whole process worked well I if have a further problems with something else I'd be happy to call you guys

- Ronert. K, Severna Park

I am happily back to washing clothes. My service man was quick and complete. I'm satisfied.

- Brenda. P, Glen Burnie

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The technician was very nice and punctual He was also very helpful and honest.

- Paula. W, Baltimore

Ed did great. He diagnosed the problem right away and offered me good information on the dryer and repair. I am pleased with the repair. Thank you!

- Cary. M, Owings Mills

I especially appreciate being able to get an appointment so soon. Other companies have quoted me a 2-week wait time before someone could come! Careem was quick and efficient, having the dryer fixed in no time. Good job! I am a repeat customer (this was the third time), and I am quick to recommend your services to friends.

- Denise. T, Elkridge

Your technician was on time and completed the job. I used the dryer a few days later and it worked just fine.

- John. P, Gambrills

THE TECH WAS VERY PLEASANT AND ADVISE ME OF EVERYTHING TGAT NEEDED T BE DONE. EXCELLENT SERVICE I WILL DEFINITELY RECOMMEND YOU SERVICE AND USE YOUR SERVICE AGAIN. THANK UOU.

- Robin. G, Baltimore

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Repair was quick and technician was knowledgeable. The washing machine is back in business! I am very pleased with the service. I am a returning customer from a couple of years back, and will call again when the next appliance breaks.

- Denise. T, Elkridge

Great !!!! Tom is always prompt, courteous and honest. He fixes things correctly, and makes sure he has done the job properly. I cannot express to you how much I appreciate this. I am confident that the work will be done properly, and no one will try to convince me to spend money I don't have to. I will not hesitate to recommend you to anyone asking for repair service.

- Marcia. B, Ellicott City

Very satisfied.

- John. S, Baltimore

Your service technicians are great. They are prompt, friendly and courteous. Most important they do the job right, the first time. This is the second time we've called you for help and we have been beyond pleased both times. We will call you again and will not hesitate to recommend you to anyone who needs appliance repair help.

- Steve. B, Ellicott City

Awesome! The technicians were professional and very helpful.

- Joann. G, Towson

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While the service man suggested I wait 24 hours to make sure the repair is complete, ice is already being made in the unit. They seemed thorough and were polite and friendly. They explained the repair and showed me how to prevent the same problem in the future. I cannot assess the price since I have nothing to compare it to, but overall I am satisfied with the speed of response, service and quality.

- Nancy. Y, Catonsville

I especially liked the speedy service-same or next day repair. Technician(s) were very nice, knowledgeable and courteous gentlemen. I have recommended you to my neighbors already.

- Mary. N, Essex

Everything went great my refrigerator works perfect. The technician was on time and very knowledgeable in question that I may have had. I will definitely recommend "Star Appliance Repair," to friends and family. Thank you

- Chris. F, Dundalk

Tom was very knowledgeable and courteous. Thank you for the good service.

- Lenore. D, Cockeysville

very happy with service and technicians

- Catherine. H, Baltimore

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No complaints, I am very happy. The guys came when they said when they would, showed me what the problem was, fixed it and were gone within an hour.

- Kevin. P, Ellicott City

The technician was very nice, and he had the problem fixed quickly. He also took the time to explain the problem and repair to me.

- Katy. A, Baltimore

The guys that fixed our fridge were great. On time, knowledgeable, and professional. Would recommend you to anyone needing help.

- Michael. M, Baltimore

Great fast accurate service!

- Angela. L, Gwynn Oak

could not be more pleased. He was very pleasant, informative, and did a great job. Thankyou.

- Mali. S, Glen Burnie

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Did a great job was fast and efficient will recommend and use again thank you

- Michael. N, Ellicott City

The repair job was taken care of rapidly. I appreciate the repairmen coming out on Christmas eve to fix the dryer. I would recommend this service to my friends

- Carol. G, Baltimore

They were very efficient and did a good job.

- William. E, Baltimore

The technicians were very courteous ,knows what they were doing. Specially Tom the lead technician he explained to us the problem. And what to do if this happens again. Gave us a reasonable price.since yesterday no more leakage from our refrigerator. Thanks a lot. Excellent job

- Joan. F, Catonsville

Great! The technician was professional and explained the problem in understandable detail. I would use and recommend your service, most definitely!

- Janine. R, Parkville

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Those guys were GREAT! Thanks!

- Chris. R, Baltimore

They were great. On time. Explained the problem and fixed it. Added something that might keep it from reoccurring in future.

- Julia. G, Ellicott City

Very nice job. Repairman was prompt, and repair was reasonable.

- Peter. R, Baltimore

job well done. knowledgable staff. problems were explained, and replacement parts installed quickly. dryer was up and running and no time. thanks for the quick service, and i will be sure to call the next time fixes are needed.

- Bill. S, Baltimore

Tom was very efficient, knew what he was doing and explained everything to me in layman's terms.HE fixed my refrigerator and it has been working fine. I certainly will use your service in the future. Thank you for been a reliable company. You lived up to everything you promised.

- Marie. A, Halethorpe

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Your guys went out of their way to produce excellent results!

- Richard. B, Baltimore

It works so far. The men appeared to be highly competent. thank you

- John. B, Marriottsville

The service staff were very professional and helpful. Identified the problem and beacause it needed a part that had to be ordered told us how to get the part and install it. This was very helpful to us.

- Gerald. J, Columbia

Great. On time and professional.0

- Chervon. W, Baltimore

Repair was done in timely manner. The men were prompt, efficient and polite. They explained the problems clearly, showed me the broken parts and made sure all was working well before they left. I appreciate your online appointment process. I'm a most satisfied customer and will call you again when needed.

- Janet. M, Columbia

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The service was great and I referred him to a coworker for repair of her drier.

- Sherri. R, Ellicott City

Your repairman did a very a good job with diagnosing the problem and having the necessary board to repair it. They were helpful in providing suggestions on how to avoid this same problem in the future. Will probably call on you again if needed.

- Thame. T, Clarksville

On time, efficient, advised me of what was found, did not up sell or replace working parts. I will use you guys again. Tim S.

- Tim. S, Baltimore

YOU DID A FINE JOB, COST MORE THAN I THOUGHT IT WOULD BUT EVERYTHING IS GREAT. THE TECHNICIAN DID A GOOD JOB. THANKS

- Mary. M, Baltimore

The repair of my dryer was done very professionally. The problem was diagnosed in an efficient manner: the existing gas ignitor was not working. The new replacement part was available in the truck. I was told what the total cost of the repair would be. I agreed to accept that cost. The new part was installed and tested: the new as ignitor worked properly. The repair team (led by Tom) ensured that the gas would ignite several times as the unit cycled off and on. They also cleaned out lint. They did a fine job.

- Stuart. C, Baltimore

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Steve was outstanding! He was prompt, courteous, and quickly identified the problem. I won't hesitate typo use Star Appliance Repair again!

- John. H, Ellicott City

Steve was great. Respectful, informative and very personable. We will remember Star Appliance the next time we have issues.

- Ben. B, Ellicott City

Perfect, thank you for the quick and efficient service!

- Vicki. B, Baltimore

Great! Fast service, wonderful help. Thank you

- Sonya. K, Baltimore

Great. Knowledgeable, concerned, thorough, polite, (dog-friendly) technicians. Couldn't fix it but gave good advice for next steps.

- Gwyn. D, Halethorpe

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Technician showed up with the part we needed, thereby eliminating the need for another service call. He was proficient and informative and only took 15 minutes to complete the call.

- John. D, Ellicott City

They came on time, repaired it very quickly and were very courteous. I would have these gentlemen back any time. I still am amazed that I was able to book everything online.

- Peninah. I, Baltimore

Everything is fine now. The wife is back to doing the laundry.

- William. K, Baltimore

Great job. The technician was honest and knowledgeable

- Michele. S, Gwynn Oak

Great Job, friendly and quick technician. Good advice to help my refrigerator running properly for the future.

- Jeff. S, Glen Burnie

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The technician came when expected, explained the problem and then (most importantly) fixed it! Thanks, I'll be using your service again - but hopefully not anytime soon.

- Karen. R, Clarksville

Great visit...enjoyed the wit of repairman...repair completed...dishwasher works great...wife loved the service and result...highly recommend to all my friends and family...

- Ronald. H, Crofton

We were very pleased by your service. The technician was very prompt and our issue was resolved in a timely fashion. When filling out the online application, I indicated our problem was that the drier was not emitting hot air. Prior to coming to the house, the technician called to inquire about the specific model of the drier because he wanted to come prepared with the correct parts to fix the problem. Instead of having to make a second trip with the parts, the drier was fixed right away. This was much appreciated.

- Jacqueline. O, Jessup

Guys were very honest and friendly. They didn't have good news but gave some good advice on how to handle it. Will definitely continue to use if future problems occur.

- Michael. S, Ellicott City

The service was excellent. They were very knowledgeable and professional. Importantly, they seemed to value my time by calling me beforehand, showing up on time, quickly diagnosing the problem, and completing the work order promptly.

- Bryant. Y, Gwynn Oak

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I am so impressed with the very quick response to my call for help! Tom was polite, knowledgeable, up-front with costs, and tidy. Our problem was taken care of quickly, inexpensively, and even came with a one year warranty. Your website is awesome; I loved being able to book an appointment right on line and then be able to check up on where I was in the route for the day. I will definitely call this service again if I ever need help with an appliance. Thank you!

- Betsy. W, Catonsville

The best part is getting help so quickly. I made an appointment for the next day and they actually came early. The job was diagnosed quickly, the work was done quickly and my refrigerator is working again. Thanks!

- Paul. C, Cockeysville

Very good service. Appliance was fixed quickly and properly and the tech was friendly and well-informed.

- Michael. M, Hanover

Star Appliance Repair were great and assessed the problem very quickly. Part was ordered and problem was fixed. Very hard working and got job done in a timely fashion.

- Richard. R, Ellicott City

I was happy that the techs were able to get here so quickly. They fixed my fridge quickly also.

- Jennifer. R, Pasadena

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Fast service that correctly assessed the problem and took care of the repair quickly. Very pleased.

- Aaron. P, Baltimore

The service tech arrived on time and completed the work quickly. He was very personable and did a good job.

- Josh. B, Elkridge

Excellent service! They looked for ALL the possible reasons and they found a solution!. I would definitely recommend this company.

- John. L, Owings Mills

The service was awesome, the guys came in and fixed my washer in minutes. Also they interacted with me and i almost under what exactly the problem was... lol. Thanks Tom

- Gabriel. E, Owings Mills

The guys were on time and they came right in and got to work checkout the refrigerator. Tried several things to get it to work but the compressor was dead. It would have been too costly to replace the compressor on this old refrigerator so they recommended buying a new one. It was worth having them come out and see if they could fix it. We now have a new refrigerator. Thanks for the service even it it wasn't the outcome I had hoped for.

- Charles. B, Severn

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i like the way the guys came in and got the job done in the matter of minutes i would definetly pass this service to a friend it was resonable priced

- Lasheena. S, Randallstown

Arrived when they said they would, very polite, worked quickly, charged a reasonable price and fixed everything to satisfaction. Thanks!

- Michelle. H, Columbia

Great job Thanks I appreciate it professional workers had great communication and did the work clean and fast. 5 stars John

- John. B, Highland

Same day appointment for my oven broiler. The serviceman called when he was on his way and within the promised time frame. He discovered that the broiler threw a circuit breaker. I appreciated his honesty, and did not replace the part needlessly. I will use star appliance repair again. Thank you. Cheryl

- Cheryl. O, Clarksville

So glad we were able to get a quick appointment. Employees were very professional and called ahead to provide a better time frame. Will definitely use in the future (hopefully won't have to though) :)

- Kim. B, Jessup

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Excellent job. Fast, accurate, honest, pleasant. Thank you. Best Tomas

- Tomas. D, Columbia

Super service and I will be a return customer!

- Martin. K, Hanover

The technician was very knowledgeable and friendly. He did a great job and we really liked the on-line scheduling. We appreciate the technician being flexible with the timing and coming in the later end of the scheduled time slot. Thank you again, we will definitely recommend you to our friends.

- Jeffrey. B, Mt Washington/Baltimore

Thanks for getting the diagnosis right the first time and fixing the dryer quickly.

- James. E, Dayton

I received a phone call in advance of their arrival and the work was done completely and to my satisfaction.. Thank you

- John. P, Gambrills

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Prompt, professional, and did a very good job.

- Robert. M, Pasadena

I think you guys did rather well. Professional and truthful which is not the usual case in this business. Although I could not get the dryer repaired I did get a good sense of what was wrong with it and it gave me a clear idea of what I need to do and that I think was money well spent. Thank you. Ebenezer

- Ebenezer. D, Mt Washington/Baltimore

It was very easy to book a repairperson and he was great. He told me what he was doing and what needed to be done and followed up quickly. The price was right and he was very no nonsense. I appreciate that.

- Dawn. P, Pasadena

Our sons told us that the problem was found immediately and repaired the next day with a new dyer belt. Thank you.

- Lars Or Erik. F, Odenton

Guys were courteous, prompt, and honest. Will use you again.

- John. B, Ellicott City

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Tom and Jim were great. Fixed the dryer and found the source of the problem (outside clog) so it shouldn't happen again. They really knew what they were doing, and they were pretty quick. I appreciated getting the quick appointment and the expert service. I will definitely use your company again, and recommend it to friends. -Denise

- Denise. T, Elkridge

very well. service was excellent

- Dana. R, Marriottsville

very good!

- Lauren. H, Columbia

Still seems to be fixed after several days use. Very good service. Satisfied and would use again.

- Kevin. K, Columbia

Very quick and professional, will pass along to family and friends.

- Malik. M, Baltimore

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Great job, quick and efficient

- Barbara. A, Pikesville

Great, the technician knew immediately what was wrong and went right into fixing it. It was done in minutes with a minimum of disruption

- Scott. H, Ellicott City

Very quick efficient job!

- Tarnna. H, Severn

I was very happy and satisified with the service and knowledge of the technicians. They were very courteous and fast with getting the job done. I would recommend Star Appliance Repair to others. Thanks

- Sean. D, Security-Windsor Mill

I was very pleased. It was wonderful to have such a quick reponse to my problem. The repairman was very polite and knew what he was doing. The repair was completed in a short amount of time, cost was very fair and the work was perfect. Thank you so much

- Norma Jean. M, Glen Burnie

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Great! Friendly and knowledgeable! Thank you again

- Robert. C, Baltimore

We were totally satisfied with the service we received. The serviceman determined the problem and fixed it promptly. We would recommend the service to our friends and use this company for any future issues with our appliances.

- Anthony. C, Lutherville Timonium

The technician was very polite and he surely knew exactly what was wrong with the oven. It is nice to have people with experience fix your appliances. I was very happy with the service.

- Gina. G, Baltimore

The service was great,we were well informed with everything that was happening during the fix. Our repair tech had a great and welcoming attitude. We will definately use this service again if we have to. Greg S.

- Greg. S, Gwynn Oak

We are very pleased. Service was prompt after call, tech was prompt and work was done as scheduled. Thank you, Maureen Parker

- Maureen. P, Severna Park

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I appreciated the fact that the repairmen were on time and did their work quickly. Their price was reasonable and they were very helpful.

- Mary Beth. R, Columbia

Was very pleased with work done by technician. Will your service again. Tech was very professional. Will recommend your service to other customers.

- Welton. S, Baltimore

Great! I was very impressed how the whole process worked with completing the appointment on-line. The repair men came in a timely manner and knew just what to do. It made my day--thanks again!

- Arlene. G, Lutherville Timonium

I LOVE YOU GUYS!!!!!!! This company has saved me from needing to spend approximately $100 for the laundromat per month!! Mr Tom was fantastic! Wonderful spirit and very knowledgeable. If I have any other concerns, I WILL BE CONTACTING YOUR COMPANY! Peace and Blessings, Roberta

- Roberta. G, Baltimore

The tech did a great job & took his time to make sure everything was working correctly after the repair was completed. The tech had a lot of appointments that day & still took his time & did a high quality job. Also I was very impressed that I could get such a quick appointment! Thank You again!

- Don. G, Columbia

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I was very pleased with the service. My technician, Steve, called in advance to let me know when he would be here. He is very pleasant and professional and I feel like he knows what he's doing.

- Bonnie. I, Mt Washington/Baltimore

Tom was a pleasant, professional and knowledgeable technician. He located the problem and explained in detail what it was, including showing us the burned motherboard and nipped wire insulation on the freezer sensor. He checked all other sensors and related parts to ensure there were no secondary problems. He explained the cost and what he would do prior to starting any work on the appliance. We were happy with Tom's service as well as the ease of setting up an appointment through the website.

- Richard. C, Catonsville

Awesome! Fantastic! That's my feelings about my dealings with Star Appliance Repair from beginning to end. My misfortune with Sears lead me to a great local company! From the initial call Eric was very helpful and informative. I had no problem scheduling the appointment online. The technician, Tom, and his apprentice showed up on time (called that they had an earlier availability). Did diagnostic was thorough, Tom took the time to educate and explain things in non-technical terms. Tom replaced the part and the dryer was working better than before, proving that there was a problem for some time. Thanks to Star Appliance and Tom we were spared the expense of purchasing a brand new dryer when our current one is still in good shape. I do wish I had called you guys first instead of wasting a whole day waiting for Sears, in vain! I never felt or got the impression that I was being taken advantage of or that the technicians were not being honest and upfront. Not only will I definitely be calling Star Appliance Repair (because I do have other appliances in this house that need attention) but I've already referred friends to your service. Your website will be bookmarked and info saved in the phone. :)

- Abigail Or Patience. D, Catonsville

The technician was prompt, honest, full of feedback about our problem and just overall very helpful. I highly recommend Star Appliance Repair and will use them again for any appliance problems that I face in the future.

- Hope. R, Baltimore

You did great. I was very happy with the repair. Tom was so helpful. Thanks. Christa

- Christa. N, balto

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Your technician was very polite, and explained to me the word that was needed and the price for it in advance. Our experience with him was very positive. Thank you very much for a very effective service.

- Walter. R, Columbia

The repair man was very efficient and knowledgeable. He checked the entire dryer, found the problem and fixed it. He was with in the time frame you said he would be here. He called before coming. I would give hima good rating. Thank you very much. Alan Beaulieu

- Alan. B, Linthicum Heights

Great job-polite, professional! Will definitely use again.

- Jacob. H, Randallstown

Tom did a great job repairing my dryer and if there's problems in the future I have you alls number. Thanks

- Maurice. A, Riderwood

Tom is the best.

- Betty. W, Catonsville

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Tom was excellent. He was very flexible and made sure to work with my schedule. He and his partner did their work in a very timely fashion and solved the issue. I will definitely be using your services again if needed in the future!!

- Shannon. T, Baltimore

I was very impressed that I was able to schedule an appointment the very next morning. The technician called me on time and showed up on time. The repair was done and explained to me. I am extremely satisfied with the service.

- Teresa. B, Odenton

Great. Fast, friendly, and went over the top by helping fix a minor problem with another appliance. Great service.

- Tobin. H, Ellicott City

Excellent job fixing my icemaker. Tom and Jim were very professional and courteous and the price was right.

- Michael. K, Columbia

The technicians were on time and Tom called me before coming in. The machine is working fine right now and I'm very satisfied by their service. They knew what was going on right away and fixed it in no time. Tom knows has deep knowledge with washers. I'm very satisfied. Thanks Rick Batiiz

- Rick. B, Columbia

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You did fine! The repairmen were courteous and efficient, and they completed the repair quickly and competently. I've already done a load of wash since they were here.

- Edwin & Mary. C, Baltimore

Everything went as smooth as glass; the parts were there the next day and the installation went smoothly. The dryer dries and the wife and daughter have stopped whining. Thanks for the prompt service.

- Vic. C, Dayton

On time, fast, and courteous; I was very pleased with the technicians. The service charge was higher than I was expecting, but worth it to have the service done so quickly.

- Kim. P, Odenton

They did a great job! I am very happy with the results.

- June. M, Elkridge

Fantastic!!! I appreciated the honesty in saying not fix it because the transmission is bad.This is our second repair, the stove was in September. Hopefully nothing else goes up, but if so we know who to call. If anyone we know needs appliance repairs we will reccommend your company. Thanks.

- John. E, Baltimore

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Great service.

- Carol. G, Woodbine

Very easy to schedule the appointment online. Excellent service--timely, courteous and competent workers.

- Beth. M, Towson

excellent, courteous service. Stephen was very knowledgeable and did a great job. Will recommend to others. thanks!

- Tina. P, Woodstock

This is the 2nd time we've used your services and both times the technician was on time and fixed our problem.

- Billie. L, Owings Mills

The repairmem were great. Thank you.

- Judith. Z, Ellicott City

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excellent job and service

- Moe. B, Ellicott City

Thank you for coming back and fixing the problem on my dryer. I is working now, and is very quiet. Thank you again for your professional service.

- Lori. G, Lutherville Timonium

Your repair technician did a great job!!

- Patricia. G, Glen Burnie

Tom and his assistant were prompt and very courteous. They did not think the fan needed replacement and I appreciate their honesty. Others might have sole me a fan I didn't need. I'll be happy to use your service in the future.

- Sean. O, Reisterstown

I had requested a service on a Maytag Neptune Dryer and a replacement for the meat rail of a Maytag refrigerator. Your technicians were on time and did not waste my time. They were courteous and helpful. They looked at the drier and adviced me to replace the dryer instead of repairing since my dryer was fully chard and repair parts and labor will be costly. They also showed me where to order the part for my fridge meat rail. i am very satisfied with their work.

- Shari. B, Clarksville

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Excellent job. We will be sure to use you in the future.

- Mark. D, Sykesville

Great-on time, completed job, very pleasant

- Fred. P, Sykesville

The technicians were helpful and professional. Thank you.

- Grissel. A, Owings Mills

great fast service real pro technican's im a proud new customer for life...thanks guys

- Joel. T, Baltimore

The service technician(Steve)came within the time slot promised. Seemed very knowledgeable. Fixed the problem for half the price of a new refrigerator. Hopefully it will last another 6 or so years. All's well that ends well. I'm a professional musician and know that to get the best you have to pay for the best. My rating: Excellent!

- Helmut. L, Baltimore

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The gentlemen who came out were honest and gave me lots of information about both the washer and dryer, and of course they took care of the problem. Thanks guys!

- Lloyd. H, Odenton

awesome tech.very knowledgable and friendly.def will recommend to my friends and neighbors. fixed quick and on sunday!

- Elisabeth. W, Edgewater

Very pleased. Part was a little high but all in all, we were very happy. Technicians were very personable, polite and very knowledgeable. I would highly recommend them. Excellent service!!!

- Darlene. B, Owings Mills

He was wonderful, kind and polite. Very thorough and knowledgeable about the Washer. I am very happy with the service he performed. I wish I could have given him more money. Thank you very much.

- Lanita. R, Baltimore

Very nice people - prompt good service.......right now it is working

- Judith. V, West Friendship

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It was fine. My ?'s were addressed promptly before the appt.

- Mimi. W, Baltimore

Tom and his assistant were on time and completed this repair promptly; they were courteous and explained the repair item to my satisfaction. Naturally, it would have been good for the switch to be replaced on the first visit but I understand these things happen. We'll definitely consider you all in the future. Joe L

- Joe. L, Columbia

Great job. Showed up as requested and on time. Tom had the issue fixed quickly, effectively and made recommendations to avoid futures problems.

- Richard. S, Ellicott City

excellente service!

- Dana. R, Baltimore

I was 100% satisfied. The technician was on time, immediately diagnosed the problem and suggested a fix which was substantiually cheaper than buying a new replacement part. I will definitely use this service again.

- Claus. L, Baltimore

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Steve was very nice. Although the washer was not misbehaving when he was here, he did a thorough inspection.

- Victoria. A, Baltimore

Very happy with Tom, and the whole system of on-line scheduling/communication. He fixed the dishwasher in one visit, and gave some great tips to improve life and performance of the equipment. This was one of the first "painless" experiences with repairs we've had in quite some time.

- Carol. G, Woodbine

Tom arrived on time and really did a GRAT repair job. He was very knowledgeable and advised me to call back if there was any problem with the refrigerator. Job well done!!!! Ron

- Ronald. N, Baltimore

Excellant service, Tom was awesome... he took the time to explain things to me and show me where and why the problems happened. Next day service was the best thing with a family my size.

- James. L, Sykesville

I think you did great! Your technicians were curtious and friendly, they did not waste time accessing the problem once they figured it out they got right to it. They even took time to answer any questions i had and offered some tips. Thanks again.

- Theresa. K, Baltimore

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The service was prompt, the technicians were friendly, and our refrigerator is now repaired. I wouldn't hesitate to call again in the future!

- Michelle. G, Dayton

service was excellent. Workers were very personable, respectful and knowledgeable. The time it took to get an appt was very fast. I will definitely call you for service again. Thank you.

- April. U, Laurel

I really liked the online scheduling. I am unsure yet as to the success of the ice maker installation. I will have a better idea in the morning. Thanks for checking in. Melissa

- Melissa. S, Elkridge

Great prompt service.Very honest,hooked up our new washer for twenty bucks!!.We will use star appliance repair again for sure!.Thanks again Marcell Obrien.

- Marcell. O, Pasadena

Working well. Guys did a quick job.

- Donald. M, Sykesville

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Steve was very courteous, and went right to work. After a couple of trys. He found that there was nothing wrong with the washer...

- Elizabeth. M, Glen Burnie

The guys are great and work really fast. The refrigerator is working great too. I do wonder if they put in a surge protector and my husband wants to know the voltage of the outlet so if they didn't install one - we can.

- Kathleen. K, Laurel

Super! All is fine and I appreciate the kind service.

- Sherri. R, Ellicott City

Excellent! Nice, professional, clean, great communication and my dryer was fixed!

- Amy. A, Towson

I appreciate the time Tom & Jimmy took to diagnose the dryer problem that Sears overlooked. They took their time to determine the part that was needed & Tom continued to research the problem from home. I even recieved a follow up phone call from him the same day! I am confident that they'll get the dryer working again.

- Elaine. M, Ellicott City

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I received the precall at 8:41am and they guys showed up at 8:46am and got started right away. They had to stop at 9:30am because they needed a part. They returned at 10:44am and put the part on and put the machine back together and the damn thing works. I checked the cost of the part after they left and it was only $13.75 but we were able to do laundry again at the house and not have to go to the laundry mat. I wasn't exactly expecting the bill to be that high but it is what it is. A fast little story - I once had a car that I just couldn't get started and had a mechanic look at it. The mechanic looked at it and turned a screw and changed me $65.00. I was shocked and said $65.00 and all you did was turn a screw to which he replied. I only charged you $5.00 for turning the screw but charged you $60.00 for knowing which screw to turn. To which the bottom line is that I was pleased with the work they did in getting the machine up and running again because I knew nothing about where to look for the problem or even how to go about fixing the problem. They cleaned up the work area after the fixing the machine and now my wife is pissed because she had to do laundry all day. Thanks much. William Kidd PS. Yes you pay mainly for training and for expertise and knowledge. Knowing what to do. What tool and size to have and to use.

- William. K, Baltimore

I loved the promptness of your response. The technician seemed to to a thorough job in repairing our problem and was knowledgeable.

- Molly. M, Severna Park

Tom and his helper were very prompt and helpful. I thought the repair was a little pricey, $180.00. but I guess that is to be expected. If this repair proves to be worth the cost, I will definitely consider calling your company for other appliance repairs.

- Marjorie. S, Baltimore

Everything went very well. I was very happy with how helpful the technicians were and I felt Tom had a handle on what needed to be done. My refrigerator is running the way it should and all is well. Thank you for fast, courteous service!

- K. Noelle. K, Owings Mills

I was satisfied with the service you provided. The technicians were knowledgeable and helpful.

- Justin. H, Catonsville

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The service was professional and quick. We will use ServiceEveryday in the future if needed. Thank you.

- Sylwia. K, Columbia

Tom and Jimmy did a very good job. The dryer seemed to run like new when they finished, although we have not yet used it for a load of clothes. Tom is a competent technician. Bob Naugle

- Robert. N, Bowie

Everything went fine. They called in advanced, found the problem, went to get the part and fixed the problem. The guys were very professional and friendly.

- Connie. T, Glen Burnie

Tom was extremely knowledgable, thorough and helpful. Thank you!

- Theresa. G, Clarksville

Great job. Very helpful. Very nice. And the gentlemen showed up at exactly 9am. We were very impressed. And because of this we will keep coming back to Star Appliance Repair in the future. Thank you so much.

- Severino. D, Catonsville

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I would recommend you for future repairs. The Repair people called and let me know they were on the way. Were professional when on the sight and were very friendly. Thanks very much.

- Tim. E, Ellicott City

Steve was excellent. He answered all of my questions. He was prompt and fast. I'm quite pleased.

- Dylan. K, Baltimore

Service was great.

- Robert. H, Bowie

Thank you for the service! The technicians were courteous, thorough, and completed the job in a timely manner! We will definitely recommend your company to family and friends and look to you for our future appliance repair needs.

- Andre. W, Baltimore

The appliance service worked out well. Technicians showed up, fixed problem, and all is well. It was more expensive than I thought it would be.

- James. P, Millersville

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Terrific! Diagnosed the problem quickly. Team was professional and left everything as they found it. Great experience.

- Chuck. K, Laurel

Nice job, didn't take as long as thought it would.

- John. E, Baltimore

Great, thanks.

- Stacy. A, Parkville

Great job! The technician was wonderful.

- Margie. H, Owings Mills

Tom and Jimmy were prompt and friendly. They quickly diagnosed the problem and fixed it. It was a pleasure to work with them. Tom is awesome!

- Heather. W, Ellicott City

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I appreciate the diligence and ingenuity of the service man, Tom. I believe it may hold for a while, but may still leak from time to time. I'll call for the new part when if starts leaking again.

- Tim. H, Baltimore

I am happy with the repair. The tech knew exactly what the problem was, came prepared, showed me the broken part, replaced the part and put everything back together quickly and efficiently.

- Kevin. P, Ellicott City

I want to thank you for your quick and awesome service. Stephen was very knowledgeable and helpful! Amazing in this time and age to get honest and helpful repair. I will be recommending your company to others.

- Susie. B, Security-Windsor Mill

Great job! very happy.

- Michelle. F, Annapolis

I was able to get an appointment for the same day that I went online to schedule. The technicians called ahead before coming (as I had requested) and went right to work when they arrived. Both technicians were very friendly and helpful despite the fact that the problem was most likely not a bad part but possibly a bent door, and they were able to get the oven working again.

- Cindy. F, Marriottsville

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From start to finish we were pleased with the service. It was very convenient to schedule the service online. We received the call ahead that someone was on their way and on time. They were courteous and were able to fix our dryer. They also offered suggestions in how we use our settings on the dryer as well, which was helpful. For not having any word of mouth about your company, we were very pleased.

- Chris. C, Glenwood

I am your biggest fan! Tom and Jim gave me an education in how to keep my refrigerator in good shape, replaced the starter relay (I was SO relieved they had the part with them), and checked out the results thoroughly before cleaning up and heading off. They receive my highest rating. Thanks!

- Tupper. S, Severna Park

The technicians diagnosed the problem and repaired it quickly and effectively for a reasonable price. They also provided some good advice (i.e., use a surge protector to protect the refrigerator/freezer from surges in the electrical current).

- Craig. M, Ellicott City

problem solved quickly. techs explained situation clearly. very courteous to put unit back into service position. I'm pleased with their efforts.

- Gary. H, Glen Burnie

Your service men were friendly, helpful and professional.

- Melpa. W, Towson

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Excellent, thorough, quick work.

- Donald. B, Columbia

The service and recommendation that I was given was great! Would call again with any appliance repair.

- Subrena. H, Odenton

Excellent service. They were on time and fixed the problem.

- Joel. L, Columbia

they were very professional and fixed the refrigerator

- Patricia. O, Ellicott City

While the guys showed up later than planned, they called early to let me know. They figured out the problem quickly, had the part to make the oven work. The convection part was slightly more difficult, but I'm confident they'll solve the problem this is the second time I've used these guysand I'm pleased!!

- Kerch. M, Baltimore

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The technicians were prompt and arrived when they said they would. They diagnosed the problem within 10 seconds of walking in the door. As it turned out, no parts needed to be replaced. They were able to get the icemaker working within a few minutes, and even gave me suggestions on another problem. I thought they did very well.

- Les. G, Reisterstown

Very efficient and polite. Everything went exactly like it was posted on the website. Thank You.

- Rose. P, Columbia

The gentlemen were extremely knowledgeable and friendly. They investigated the problem thoroughly - trying different things before making a determination. I appreciated their fortitude.

- Dorenda. K, Clarksville

The experience was great. Not only did they fix the washer, but they kept everything in the room neat and clean. Most times repair people make a mess, but with Star Appliance I had no negative issues. In addition, the guys were friendly and explained everything in detail. Options were given to me in terms of what they could do to repair the machine now, as well as what they could do to keep the washer in working order. Thanks, I'll definitely use your company again. I have a sticker on my washer with Star Appliance's name and number, so I'll always have the information handy.

- Verda. R, Laurel

Prompt and pleasant! Thank you!

- Susie. Z, Sykesville

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Problem seems to have been corrected. Thank you!

- Diego. P, Columbia

Tom and Joe were very knowledgeable and courteous. They went out of their way to be sure that I understood the issue and associated costs. They could not solve the problem in one visit but follow-up as promised and even worked the holiday weekend to ensure the issue was addressed. Terrific service.

- Tom. K, Lutherville Timonium

Everything was great.Friendly service and there when promised actually a little ahead of time. Thanks

- Kevin. M, Millersville

Mr. Scott; I just want you to know that Tom and his assistant just left my house, and I am VERY happy with their work. They took the time to fix the damaged electric cord, check the dishwasher to make sure it was running perfectly, give me some advice on how to KEEP it running perfectly AND showed me how to clean out the intake on my refrigerator so it wouldn't ruin the compressor. They returned my $65 for the prior "repair" visit and you now have one very satisfied customer. Tom also said that I could ask for him in the future, and I feel certain I will do so. Thank you for caring about your customers and taking my concern seriously. While I can't say I look forward to using your company again (who really looks forward to having appliance issues?), I feel secure that I know who to call when problems arise. I will recommend your company to my family and friends. Tupper Stevens

- Tupper. S, Severna Park

Tom was great! He and his helper arrived as promised and secured the part and made the repair quickly. I appreciate their commitment to customer service.

- Theresa. S, Towson

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Tom and Jim did a great job!! They fixed my fridge, cleaned up the area and suggested ways to make sure the problem didn't happen again. I would certainly recommend you all to my friends and family!!

- Beth. F, Mt Washington/Baltimore

It's my understanding that everything went well. That we just have to wait and confirm appliance is working properly

- Diego. P, Columbia

Although we had some hesitation because we simply booked the appointment on the internet and never spoke to anyone, we were pleasantly surprised. We got an e-mail confirmation the night before our appointment and a phone call as promised before the tech arrived. He was very courteous, offered multiple solutions to our problem and the prices were reasonable. We were also pleased with how quickly were were able to schedule a Saturday appointment at our convenience. We would not hesitate to use your company again. Thanks!

- Lisa. H, Odenton

The guys were great they came in and fixed my problem and gave me good advice on what to do to make sure I do not have another problem. If I ever need any service on my appliances you will be the first and only ones I will call.

- Louise. M, Severn

Tech's were great, explained things and also informed me about cleaning coils on frig. I did! Just did load of wash and it seems to work. Thank you for your quick response. That was great!

- Kathy. S, Woodstock

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I thought that the service men where very polite and did a wounderful job explaining the work he was going to do before he did it. consumer information is vital these days.I appreciate that he formulated a plan then executed it in a timely fashion. A job well done and less costly. Thank you!

- Sarah. B, Glen Burnie

Hapy with the service. New motor is louder, but not a big deal. Had coupon that wife forgot to give tech, :( our mistake. Would use again.

- Jaimie. H, Pasadena

Thank you for your quick service. I couldn't get anyone here till next week. My dad is diabetic and his insulin has to stay cold. Good job. Thank you, Barbara

- Barbara. R, Pasadena

Service was prompt and courteous. I was very pleased.

- Steve. B, Ellicott City

Fantastic service! The repairmen were on time and explained the repair work needed in detail. My washer works wonderfully. I would recommend Star Appliance Repair to anyone who wants quality service at a fair price. And I love the 90 day guarantee I was treated like a "Star". - Dee

- Devi. W, Columbia

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We were very pleased with being able to get such a prompt appointment, especially because the request was put it on a holiday evening. Received a prompt confirmatory email. Tom did a great job and went out of his way to get the part we needed today so that the cooktop was functional immediately. Really liked the use of technology and the fact that you have such a good system and really have all the kinks worked out. Will definitely use you again and definitely recommend you.

- Judy. A, Dundalk

Your guys were great. They were more than prompt,knowledgeable,and good guys. Glad I found you and have already given your name to someone who needs service.

- Dennis. E, Owings Mills

The work appears to have taken care of the problem. Some confusion occurred about when the workman was to report. Price was fair. Would call again and would recommend to others. Clara Beasley

- Lance & Cheryl. B, Columbia

Great job. Was ready for repairs earlier then requested rather then later. Very friendly and informative. Would definitely call again.

- John. K, Catonsville

Great job! The technician was very informative and gave us good information on dryers.

- Karlyn. M, Owings Mills

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Tom and Bill changed the way I see your company very positively. I will most definitely use your service again and I was very impressed. I am very pleased; Tom is very knowledgeable; his expertise is mastered. I believe they may have saved our lives since our breaker box was not wired correctly, it was dangerous. Many thanks.

- Emerson. K, Essex

It was so wonderful to be able to get a same day appointment. Your technicians quickly diagnosed the problem and fixed the machine. I am back to washing clothes tonight.

- Donna. S, Columbia

Scott, The technicians, Jim and Tom were great! We had a problem with a loose wire in the washer after the dryer was fixed, but it was taken care of. They were real gentlemen and very pleasant to work with. If we need work again we will contact your business. Please give them kudo's and thank you very much! Yevone and Benton Cohen

- Ben. C, Owings Mills

Outstanding service!!! I will definitely use your service in the future!

- Joseph. B, Towson

I was very impressed with your website and the ease of scheduling an appointment. I have never scheduled a repair so easily. I will definately keep your site for any future appliance repairs. Your serviceman was polite and prompt. Great job - keep up the good work.

- Connie. C, Halethorpe

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Very good. I would recommend your company.

- Jeff. Z, Sykesville

Technician was exceptionally knowledgeable and figured out what the problem actually was in about 5 minutes. Technician also charged me over 100 dollars for that 5 minutes. I don't think that there is any other field of work where you can make so much money in so little time. Lawyers!

- Emerson. K, Essex

The service was exceptional. My dryer broke at 9:30 p.m. on a Friday night and the servicemen arrived at 10:30 a.m. on Saturday morning. They were thorough, professional, and explained everything in great detail. I will definitely call back the next time I need any appliance repairs!

- Sherri. L, Millersville

Thank you so much for your fast and friendly service! We sent in our service request at midnight online, and were able to be seen the next morning. We will definitely call you again!

- Jennifer. F, Baltimore

The guys did a great job, I'll call again. Real nice job.

- Harry. B, Linthicum Heights

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Great job. Wife ecstatic.

- Vic. C, Dayton

Friendly service and fixed it fast. Excellent.

- George. H, Ellicott City

Technician did well - thank you.

- Joan. L, Ellicott City

great service

- Oxana. G, Clarksville

Crew was able to perform my service one day earlier than expected which reduced the chances of my food spoiling. The entire process took about one hour. I was left with some good advice to prevent both similar and other problems. I was quite pleased overall.

- David. M, Odenton

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The tech was outstanding! He was very punctual, nice, didn't have to leave to obtain replacement parts. He had everything needed to get the job done in a timely manner. I would highly recommend you to others.

- Geoffrey. E, Pikesville

The repair man knew just what needed to be done and made the repair quickly. I feel the cost was reasonable too. I'm sure I will call back in the future. Thank you!

- Cindy. N, Ellicott City

Great work and fast!

- Rick. K, Finksburg

Excellent; the tech explained the options and took care of the repair promptly. He arrived as scheduled.

- Jim. H, Baltimore

The gentleman Scott, I believe was his name, was fabulous. I have never enjoyed having to pay for a service as much as I did with him. He was courteous, kind respectful, timely and professional. Again, he turned a daunting call of necessary repair service call into a delight. Thank you very much.

- Sharon. H, Bowie

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Great job! Your technicians were friendly and obviously knowledgeable. I appreciated their explanation of what was going wrong with my fridge. I was very pleased and I will call this company again when I have appliance repairs.

- Anne. G, Odenton

The service was great. The technician was very thorough explaining what was wrong with the dryer and how he was going to fix it. Thank you for such fast service especially since this is for a business.

- Shirley. W, Essex

excellent..will refer friends

- David. S, Reisterstown

Gentlemen, your service was first class; we were very pleased. Your tech was very knowledgeable. He was very professional. Good Job!

- William. H, Hawkins Point - Curtis Bay

GREAT JOB!

- Mary. M, Baltimore

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A little plastic part and less than an hour of labor constitutes a $175 bill. I am in the wrong business. Yes, you should have been a lawyer.

- Steve. R, Riderwood

You did a great job. The technician was prompt, courteous and very helpful.

- Barbara. S, Baltimore

Dryer works great (I think) technicians were very friendly.

- Sacha. M, Columbia

Problem fixed.

- Kim. M, Odenton

Superb response and very helpful. Fixed it right and ensured we knew what was wrong and how to prevent this from happening in the future. We have you guys on "speed dial" and unreservedly recommend you to all!

- Mary. F, Severna Park

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Great, fast service; very polite. We'll be calling on you again.

- Bill. C, Sykesville

The service was efficient and the repair men were courteous. They offered helpful preventive maintenance tips.

- Voltaire. W, Linthicum Heights

The technician was great. The work was done and done well.

- Mary. D, Severna Park

The service was wonderful and I have not had any problems since. Thank you!

- Helen. P, Middle River

It was handled well, and the problem was solved. Thank you!

- Nancy. K, Pikesville

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I am very much satisfied with your service. The main thing that I am impressed about is your honesty. Your technician did not try to overdo the work and did whatever was needed to be done. Thanks for your help and I will contact you in the future for any other repair work.

- Mashood. S, Columbia

I was impressed with the service I received. Tom was great. I made the call for service Friday night. My appointment was for Monday, but due to inclement weather the technician was dispatched to my home Tuesday. The service was fast and the fee was within my budget. I will recommend this company to anyone who needs their appliances serviced. I also put your sticker next to the furnace so I'll always know where it is.

- Theresa. J, Randallstown

Serviceman was on time, polite and knowledgeable. Unfortunately, the repair would have cost almost as much as a new machine, so I had to pass on it.

- Sue. C, Owings Mills

Great job. It was very convenient to set up an appointment online. Tech called ahead to tell me he was on his way. Very knowledgeable. Explained the problem & repaired it quickly. I hope I won't need to call your company again (wishful thinking - something is always breaking!) but I would definitely use your services again when/if needed.

- Sazendi. A, Columbia

Your tech, Eric, was perfect. We do thank you for your service and his understanding and quick response. Laura Ford

- Laura. F, Glen Burnie

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My husband said the technician was only there for approximately 1/2 hour. Thank you - N. Ames Response - Please read the link which is on all pages "Repair Costs". We do explain, the best that we can, why service and repairs costs what it does. Parts are just a small portion of operating this type of business (or any service business) where people drive around all day long in vehicles.

- Nicole. A, Catonsville

Thank you very much for prompt and reliable service. Tom, the technician who handled our service call, was very courteous and efficient in checking our appliances. He identified the problems right away and fixed them quickly. We will certainly call you again if we need service for other appliances.

- Diego. P, Columbia

The technician was great very friendly and knowledgeable. I would have liked to know the cost of the repair after diagnosis especially since the website says that the cost is by the job, not by the hour. I think it would be nice to have a pricing chart available with the technician and/or on the website. In addition, according to ticket it says the cost of repair was $149. I was told, and paid $150. Not a big difference, but just supports my above comment around costs.

- Mike. S, Glen Burnie

I just wanted to say that I was very pleased with your service representative. He was very straight forward and friendly. Unfortunately my washer was too expensive to be repaired but I will definitely recommend your company to my family and friends. Please send my thanks to the representative.

- Amanda. R, Essex

Our technician was very personable and well qualified. He did a great job. Thanks.

- Kirk. M, Columbia

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Service man was on time, friendly, and seemed to know the problem. He had parts with him to complete repair without a second visit. I'm very satisfied; the refrigerator is now working fine. I would definitely recommend this company to others.

- Richard. H, Jessup

The gentleman who called on us was very nice and gave us some good pointers on what to do going forward. I really appreciated the quick response time after I sent my initial work order in online. You are now in my Outlook Contacts and will be the first company I call when I need this type of repair again. Thank you.

- Mary. T, Laurel

Arrived on time and was very helpful. Thanks!

- Kristin. C, Baltimore

The washer is working great thanks to Eric and the Star Appliance team. Happy 2010!

- Thomas. L, Highland

Our washer now works great! The technician was efficient and very pleasant.

- Lisa. G, Crofton

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You saved our lives!! And, I'm very very grateful that you were there! Many thanks! The technician did a good job and hopefully his wife wasn't too angry that he had to work on Christmas eve!

- Lisa. D, Mt Washington/Baltimore

We couldn't be happier. You will definitely hear from us again.

- Alan. Z, Columbia

The service technician looked at the unit and said it couldn't be fixed. I think he was correct about that. He was good.

- Robert. T, Columbia

We were very pleased with your service.

- Joseph. V, Ellicott City

EXCELLENT

- Russ. F, Randallstown

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Great job. Very fast service, very nice technician.

- Pat. M, Columbia

This company is great! Very helpful and always willing to find ways to fix problems! One of the techs told me, "Anything can be fixed!" Love that! I highly recommend this company!

- Jessica. S, Ellicott City

I had a follow-up work order on a Kitchen Aid Dish Washer -- the job was never complete and I can't get a hold of anyone. Completed on 11/10/2009 Response - You were explained that the parts were factory back ordered and we, as repair service people, have zero control over the manufacturing and mailing out of the parts. When we receive notice that the local distributor got it in, the very first thing that we do is call all the numbers we may have for a client to get you completed. But we have to wait for the parts to be created, sent to distributor for us to pick up. Once we hear the part actually got sent by GE or WP or whomever we jump right on that repair because we are just as anxious to get a job completed as you are in having it completed as this is the only time we make, and would like to keep a satisfied customer.

- Gabe. M, Lutherville Timonium

The technician didn't find any problem.

- Steve. J, Columbia

Great/Fast Service. Our washer was leaking over the weekend. They sent someone first thing Monday morning and had the issue fixed for a reasonable price in about 20 minutes.

- Robyn. P, Columbia

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The tech went to lengths' end to save the refrigerator, jerrymandering parts and cleaning out coils. Very polite and hospitable, as well.

- Scott. G, Ellicott City

Great service!

- Elizabeth. R, Catonsville

A++. Refrigerator works like new and the gentleman who did the work was extremely professional. Thanks again!

- Patrick. J, Owings Mills

It was very efficient and accurate.

- Teresa. O, Annapolis

My dryer was repaired wonderfully. The repairman was very helpful and thorough when diagnosing the problem. Thank you.

- Annette. F, Ellicott City

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This company has proven themselves to be very professional and concerned about the satisfaction of their clients. After a recent complaint about one of the service engineers the owner himself contacted me to make sure the issues were resolved. He worked extremely hard to make sure that I was completed satisfied with their services. I can respect any company that would go out of their way to make sure that their customers are happy. I would not hesitate to contact them again for future services.

- Mrs. R,

I cannot say enough about my positive experience with Star Appliance Repair. Not only was my service done efficiently and professionally, it was done on time. I emailed them my request on a Sunday afternoon to fix my dryer and was given a repair time of noon - 2 the next day. The repair person arrived at exactly noon. They went above and beyond the call to find out not only what was wrong with my dryer, but to find out what caused the dryer to break. Kudos and great thanks!

- Georgia. S, Lutherville Timonium

 

 

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