For Proper Repair Service

Refrigerator or Freezer

 

Save yourself money and us time

REMOVE ALL ITEMS THAT SIT ON TOP OF THE REFRIGERATOR AND ALL MAGNETS AND ITEMS STUCK TO THE SIDES.

Leave the unit plugged in and turned on. This is the only way that the service tech can immediately see all the symptoms. If you unplug the unit, or turn it off, they will not be able to see symptoms of ice or frost patterns as it will melt away, or be able to feel what may have over heated to cause a particular part to stop functioning.

The unit MUST be completely assembled and hooked up so that when the technician arrives at your home they can immediately test the unit for operation with out having to put parts that you have removed back in to the appliance. If the technician has to re-install ANY parts in order to test the unit, or re-connect the unit to test it, there is an additional $30 fee. Coupons do NOT apply to this fee.

It is important that you understand that we are not responsible for damage to your appliance or to the part(s) that you or some one else has removed. Our 90 day warranty does cover the part(s) that we purchased and replaced, and if that part(s) fails due to a defect in material or workmanship from the manufacturer of that part(s) we will replace that part at no additional cost to you for 90 day of the date of the original installation.

 

Phone

443-940-0525

 

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