Repair Service

Save yourself some money and us some time :)

REMOVE ALL ITEMS THAT SIT ON TOP OF THE REFRIGERATOR AND ALL MAGNETS AND ITEMS STUCK TO THE SIDES.

Leave the unit plugged in and turned on. This is the only way that the service tech can immediately see all the symptoms. If you unplug the unit, or turn it off, they will not be able to see symptoms of ice or frost patterns as it will melt away, or be able to feel what may have over heated to cause a particular part to stop functioning.

IMPORTANT

The unit MUST be completely assembled and hooked up so that when the technician arrives at your home they can immediately test the unit for operation with out having to put parts that you have removed back in to the appliance. If the technician has to re-install ANY parts in order to test the unit, or re-connect the unit to test it, there is an additional $30 fee. Coupons do NOT apply to this fee.

It is important that you understand that we are not responsible for damage to your appliance or to the part(s) that you or some one else has removed. Our one year warranty does cover the part(s) that we purchased and replaced, and if that part(s) fails due to a defect in material or workmanship from the manufacturer of that part(s) we will replace that part at no additional cost to you for one year of the date of the original installation.

If the water is dripping inside your refrigerator, if the refrigerator is cooling is poor, if the refrigerator is making a strange noise, or if you have any other issues that require a professional, Refrigetator Repair in Maryland we are available 24/7 at our toll free number:

Refrigerator Repair In Maryland

443-940-0525

We provide refrigerator repair to many Maryland zip codes, which are listed on our areas of service page.

How your refrigerator works

The refrigerator is a standard item in today's household. Many homes in fact have not only a refrigerator with its built-in freezer compartment but also a separate stand-alone freezer. Some also have smaller refrigerators for the wet bar or out in the motor home. Basic operation, maintenance, troubleshooting, servicing, and repair is the same for all of them

A refrigerator or freezer works on the principle that a gas cools as it expands and gives off heat when it is compressed. A refrigerator or freezer has four basic parts: the compressor, the tubes carrying refrigerant, a fan, and a thermostat. A compressor is used to compress or "squeeze" the refrigerant and usually also to pump it. A length of tubing is connected to the compressor and provides a completely sealed path. The tubes are filled with the refrigerant, which was usually Freon, either type R-12 (or type R-22 in A/Cs) and now R134a in refrigerators. This tubing is divided into two basic sections: the evaporator and the condenser. The names tell you just what is going on in that section. In the evaporator, the liquid Freon vaporizes into gas. It evaporates. In doing so it becomes cold and is capable of absorbing heat from the inside of the refrigerator. Evaporation occurs because the liquefied Freon flowing into the evaporator is flowing into an area of low pressure. It then passes through the compressor and into the condenser.

The compressor squeezes the vaporized Freon and puts it under high pressure. As the pressure increases, the Freon loses the heat it has picked up in the evaporator side. This is helped along by cooling fins or wires attached to the tubing and often by a fan that blows air across the coils. The increasing pressure and the lowering temperature turns the vapor back into a liquid. It condenses. To further increase this action, a capillary tube is used to connect —or rather to separate — the high pressure condenser from the low pressure evaporator. As the refrigerator shuts off from its cooling cycle, you will hear a soft whooshing sound. This is the rebalancing of pressure between the two components. A thermostat is used to measure the temperature inside the refrigerator and to trigger the compressor and fan. If the temperature inside exceeds the setting, the compressor comes on and the cooling cycle begins all over again.

Caution must be exercised when working with any refrigeration appliance. The Freon inside the tubes is under pressure. It can be dangerous under certain conditions and can turn into a poisonous gas. Many of the problems involved require special equipment and background and are best left to a professional.

Maintenance tips

An uninstalled and unused refrigerator can be one of the most dangerous appliances in the home. If an old refrigerator is not in use, be sure to remove the doors! This is to reduce the possibility of danger to small children. Most recent refrigerator/freezer models have specially designed doors that help to prevent children being accidentally locked inside.

For normal vacation periods of up to four weeks, no special attention need be paid to the modern refrigerator or freezer. Under frost-free automatic operation, they can be left unattended with controls at their normal settings. If you are to be away with the appliance unused for periods of over a month, then remove food, turn all temperature controls off, clean and wipe the interior dry, and leave the doors open in order to prevent odors.

If you are moving a freezer or refrigerator from one location to another, first remove all stored foods and thoroughly clean the appliance. Then remove all shelves, trays, drawers, the evaporator pan, and any other loose parts and pack these separately. Tightly tape any moving parts such as the lever for the automatic ice maker into position. Disconnect the power plug from the wall outlet, and always be sure to handle the appliance with care.

CLEANING

Most refrigerator/freezer shelves and trays lift or snap out easily, so that they may be cleaned in the kitchen sink right along with dishes. Use detergent and a nonabrasive scouring pad on stubborn stains. The exterior of the appliance may be wiped with a damp cloth, then dried. Occasionally you may wish to use one of the special appliance enamel waxing or cleaning compounds which will help to renew the finish. Never use harsh or abrasive cleaners or pads on the enameled surfaces. In case of accidental scratches, enamel touch up spray is available at most appliance, hardware, or department stores.
In removing shelves and trays or drawers for cleaning, be sure to study the way the devices are to be inserted and removed. If available, consult the owner's manual. Using excessive force to lift or pull out a shelf may result in damage to either the item or the wall bracket. Many of these clips or brackets are plastic and they will break under excessive pressure or force.
In any cleaning, use warm but not hot water, since high temperatures may cause some of the plastic components to warp or discolor. When cleaning the interior, the normal baking soda mixture is about a teaspoon of soda to a quart of water. After cleaning, it is good to leave either a small box of opened baking soda, or a small amount open in a saucer, somewhere in the fresh food compartment. This will help in the elimination of food odors. To assist in curbing these odors and to prevent the drying of stored foods, be sure to use containers with tight-fitting covers for all foods placed inside the unit.
The life of door gaskets may be enhanced if they are periodically cleaned with warm soap and water, and then with the baking soda solution. Rinse with clear water and wipe dry.

DEFROSTING

Long unit sections had to be completely emptied, the unit turned off, and drip pans inserted on the shelves and unit floor in order to catch unit ice from the freezer section. Now, automatic defrosting is standard in even the most inexpensive models of units or freezers. Preset factory controls permit the units to defrost automatically on a regular basis. During the defrost cycle, there is normally only a slight change from the normal sounds coming from the working appliance. The defrost water is channeled down to the base of the unit into an evaporator pan, where fans or blowers automatically evaporate the melted liquid. That old-fashioned and messy defrosting chore is literally a piece of history. However, it may be necessary to clean the drip water channels and the evaporator pan and grill (at the bottom of the unit) on a regular basis. Just wipe the interior of the unit with a soft cloth moistened
with a mixture of baking soda and water and use a vacuum cleaner to pull any dirt or lint from the grill and evaporator tray (the grills usually just snap off in order to obtain cleaning access to the evaporator tray).

All of the above tips are for informational purposes only. For your safety, we strongly encourage any refrigerator repairs to be performed only by a certified technician. Our technician's are available at:

Phone