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Go Back   Appliance Repairs in MD Schedule Today, City Baltimore, Howard, Anne Arundel, Counties > Forums For Do-It-Yourselfers > WASHERS > Picture of Whirlpool, Kenmore, Roper, Estate > Whirlpool Washer - Direct Drive

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Old 01-10-2005, 02:42 PM
gseeman gseeman is offline
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Default Whirlpool direct drive agitator top is loose

Hello- I have a Heavy Duty Whirlpool direct drive that the "SUPER SURGIVATOR" is loose from the bottom agitator, and will not agaitate unless you press down on it. After you let off with the downward pressure it stops agitating. the large bottom part works fine. The model
number is--LA5578xtwo

Any help on how to fix this would be great ! Thank You---Gerald
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Old 01-10-2005, 06:36 PM
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Appliance Tech Appliance Tech is offline
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Default Re: Whirlpool direct drive agitator top is loose

Hello - the problem sounds like what is called "dog ears" inside the agitator. These are plastic pieces that grab into the sline when the agitator turns in the correct directiion and they will wear down and need replacing.It's a little tricky but you can do it if you are mechanicly inclined. First buy a new set so you see what you are dealing with. I will look for some (or write them) instructions on how to do this.
Use this URL. link and move your mouse over the picture to see a blow up.

Last edited by Appliance Tech : 11-03-2007 at 10:39 AM.
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Old 01-10-2005, 09:06 PM
gseeman gseeman is offline
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Default Re: Whirlpool direct drive agitator top is loose

Hey AT I do think that this just may fix this thing! Cant wait to hear from ya---Gerald
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Old 01-10-2005, 09:29 PM
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Default Re: Whirlpool direct drive agitator top is loose

this is the best I can come up with click here

Many Whirlpool built 'direct drive' washers (including Kenmore, KitchenAid, Roper, and Inglis) use a 2 piece agitator. There are cogs called 'dogs' or 'dog ears' and a cam between the two halves of the agitator which can wear leading to a clicking/ticking sound and reduced movement of the top agitator section during the wash cycle leading to poor cleaning results. In most cases these worn parts can be replaced without much cost or difficulty.

Example 2-piece agitator assembly

The top section of the two piece agitator is usually removed by first pulling off the agitator cap then removing the inner cap. Underneath those there is usually a 7/16" bolt which will need to be unscrewed. Once removed, the top agitator half can usually be pulled straight up to access the defective components.

Agitator 'dogs' and cam repair kit.
The clutch cam and clutch dogs usually responsible for problems should be found in the now removed upper portion of the agitator assembly.

Although just the agitator dogs are available separately, a worn cam will eventually result in the same failure again. All worn components should be replaced together to reduce the chance of the condition recurring.

Good Luck....
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